Chat / Email Support Representative  
Khired Networks   More jobs from this company

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Job Title:   Chat / Email Support Representative
Category:   Client Services
Total Positions:   2
Job Location:   Lahore
Gender:   No Preference
Age:   24 to  years
Minimum Education:   Intermediate/A-Level
Career Level:   Experienced Professional
Minimum Experience:   1 Year2 Years
Salary Range:   PKR 40,000 to 60,000 per Month
Apply By:   Feb 26, 2021
     
     
 
Job Description:

Khired Networks is looking for a Customer Service Representative, who has working experience of 1-2 years, can work independently, and has the ability to handle multiple tasks.

Responsibilities:

  • Prior experience as a customer service representative.
  • Excellent communication skills, both written and verbal.
  • Ability to handle Incoming chats, Emails, Calls from geographically diverse clients.
  • Ensuring a high level of customer service at all times.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries. Ensuring customer inquiries are responded in a timely manner.
  • Ensuring all the quality guidelines are followed to achieve high levels of customer service.

Requirements:

  • Candidates with O/A' Level background will be preferred. 
  • Good Typing speed. (Minimum 50 WPM)
  • Ability to work in 24/7 Operations.

Job Timings are Evening and Night shifts. (1600 to 0000) & (0000 to 0800)


Company Information
 
Company Name:  Khired Networks
Company Description:
Khired Networks is an end-to-end solutions provider with unmatched expertise to meet your every need. Our experts strive to provide efficient, innovative, and dynamic solutions that cater to any and all industries.

We specialize in a variety of services including product design, web development, mobile development, and enterprise solutions. Additionally, we offer BPO services such as administrative, HR, finance, IT, and sales & marketing outsourcing.

With our diverse services and portfolio, we have the expertise to serve you a product tailored to your specific needs. Customer satisfaction is our number one priority, and we guarantee that our state-of-the-art services and products will surpass your expectations.

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