Experience: Minimum of 08-10 years of experience in the general insurance industry, with at least 05 years in a Supervisory/ Managerial role focused on Sales, Direct Distribution, Customer Retention & Persistency management.

Qualification: Bachelor\'s/Master\'s along with certification in insurance (would be an added advantage)

Skills:

Analytical & Problem-Solving Skills, Communication & Interpersonal Skills, Team Management, Retention Strategies, Knowledge of Insurance Industry, its Products & Regulations, Customer Relationship Management

Job Role:

The Persistency & Customer Retention Manager will lead the strategy, development, and execution of initiatives designed to enhance customer retention, drive persistency in premiums, and reduce policy lapses. This role will involve close collaboration with the Sales, Claims, Customer Service, and Actuarial teams to ensure long-term customer satisfaction and loyalty, resulting in improved business performance.