We are seeking a highly skilled and dynamic Customer Service Representative to manage a substantial volume of inbound and outbound calls. The ideal candidate is a quick learner capable of memorizing scripts and adapting them on calls, serving as the voice of our company. The successful candidate will demonstrate excellent communication and interpersonal skills.

Key Responsibilities:

• Manage large volumes of inbound and outbound calls in a timely manner.
• Follow call center scripts when handling different topics.
• Identify customers’ needs, clarify information, research issues, and provide effective solutions.
• Utilize technical skills, channel experience, and data aptitude to enhance customer interactions.
• Bilingualism is a plus, with proficiency in languages such as Arabic, English, Spanish, German, Russian, etc.
• Demonstrate tenacity, flexibility, and a process-oriented approach.
• Exhibit strong problem-solving skills and empathy in customer interactions.
• Possess excellent consultation and interpersonal skills.

Qualifications and Skills:

• Minimum Bachelors Degree
• Strong verbal and written communication skills.
• Prior experience in customer service. Fresh candidates

What do we offer?

• Market Competitive Basic Salary
• Incentives
• Employee Benefits
• Annual Bonus
• Growth Opportunities