| Job Title: |
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Customer Service Representative |
| Category: |
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Client Services |
| Total Positions: |
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6 |
| Job Location: |
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Lahore |
| Gender: |
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No Preference |
| Minimum Education: |
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Bachelors |
| Career Level: |
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Entry Level |
| Minimum Experience: |
|
1 Year |
| Apply By: |
|
Aug 22, 2025 |
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| Job Description: |
We\\\'re looking for a Customer Support Representative to handle email, chat, and phone-based support for our US-based clients.
Requirements
- Minimum education: Intermediate or above
- At least 1 year of experience supporting US-based clients
- Strong English communication skills (written and spoken)
- Effective multitasking, time management, and problem-solving abilities
- Familiarity with CRM tools (preferred)
- Must be Lahore-based and available for the night shift
- This opportunity is not open to students or fresh graduates
What We Offer:
- Market-competitive salary
- Timely salary payments
- Health insurance (including family coverage)
- Daily dinner
- Performance-based bonuses (including punctuality & loyalty rewards)
- Company own car after 3 years of continued service
- Career development programs, training, and growth paths
- Monthly game activities and a supportive team environment
- Apply now to grow your career in a positive and long-term work environment
Role Overview – What You’ll Be Doing:
- Respond to customer inquiries through email, live chat, and phone (as needed)
- Resolve issues with accuracy, professionalism, and a positive attitude
- Log each interaction in our system and maintain up-to-date records
- Collaborate with internal teams to resolve customer concerns
- Recommend improvements to enhance overall customer experience
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| Company Information |
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Company Name: TUSOLS Pvt Ltd
Company Description:
Founded in 2013, We’re more than just a contact center or Business Process Outsourcing company. Our expertise and wisdom are shared with our client companies to transform their businesses, set them up for long term success, and avoid the many pitfalls that come with every stage of growth.
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